Terms of Use

These Terms of Use (“Terms”) govern your use of the website at reasera.com and any related pages we operate (the “Site”), which are provided by Reasera LLC (“Reasera”, “we”, “us”). By using the Site you agree to these Terms. If you do not agree, do not use the Site.

Access to the Reasera platform itself (the authenticated application, APIs, and related services) is governed by a separate written agreement between Reasera and the customer organization. Where these Terms and that agreement conflict with respect to the platform, the agreement controls.

1. The Site

The Site describes Reasera’s products, publishes evaluation results, and lets you contact us or request a demonstration. We may change, suspend, or discontinue any part of the Site at any time without notice.

2. Performance information and evaluation results

The Site reports results from Reasera’s own evaluation panels, measured under the conditions described alongside them. Those results are provided for information. They are measurements of specific tests on specific data, not a promise about how the products will perform on your data, in your environment, or for your questions. Actual performance depends on your sources, configuration, and use, and may differ materially. Nothing on the Site is a warranty or guarantee of any result, and no statement on the Site should be relied upon as one.

3. Accounts

Some pages are available only to users who have been provisioned an account by a customer organization. You are responsible for keeping your credentials confidential and for activity under your account. Tell us promptly at hello@reasera.com if you believe your account has been accessed without authorization.

4. Acceptable use

You agree not to:

• access or attempt to access any account, system, or data you are not authorized to use;
• probe, scan, or test the vulnerability of the Site or circumvent any security or access control, except under a written authorization from us;
• send unsolicited or automated submissions through the Site’s forms;
• interfere with the operation of the Site or impose an unreasonable load on it;
• copy, scrape, or reproduce the Site’s content for commercial purposes without our permission; or
• use the Site in violation of any applicable law.

5. Intellectual property

The Site and its content, including text, graphics, logos, evaluation results, and software, are owned by Reasera or its licensors and are protected by intellectual property laws. Reasera, the Reasera logo, and Reasera Memory are trademarks of Reasera LLC. Except as expressly permitted, no license is granted to you under these Terms.

6. Submissions

Information you send through the Site (for example, a demo request) is handled as described in our Privacy Policy. Do not send us confidential information through the Site; contact us first to arrange an appropriate agreement.

7. Third-party links

The Site may link to third-party sites or resources. We are not responsible for their content or practices, and a link does not imply endorsement.

8. Disclaimer of warranties

The Site and its content are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free, or that its content is accurate or complete.

9. Limitation of liability

To the fullest extent permitted by law, Reasera and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of or inability to use the Site, even if advised of the possibility of such damages. Our total liability for all claims relating to the Site will not exceed one hundred US dollars (US$100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

10. Indemnification

You agree to indemnify and hold Reasera harmless from claims, losses, and expenses, including reasonable attorneys’ fees, arising out of your breach of these Terms or your misuse of the Site.

11. Governing law and venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute arising out of these Terms or the Site will be brought exclusively in the state or federal courts located in St. Johns County, Florida, and you consent to their jurisdiction.

12. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date above shows when they last changed. Continued use of the Site after a change means you accept the updated Terms.

13. Contact

Questions about these Terms: hello@reasera.com.